Returns & Exchanges

We want you to love your Broadway souvenirs, but if you are not completely satisfied, you may return or exchange eligible items within 30 days of purchase. Please ensure all returned merchandise is in its original, unworn condition with tags still attached.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your merchandise.

3

Ship the Package

Drop off your package at any authorized carrier location; please allow 5-7 business days for transit to our warehouse.

4

Receive Your Refund

After our team inspects the items, a refund will be issued to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing